When we try to set up a feed, it states “We are unable to communicate with your etapestry account. Please verify your settings are correct.”” What do we need to do to connect the plugin?”

There are a couple of things to check if you are getting this error.

  1. Are your credentials correct? You should be able to log into your eTapestry account using the same username and password.
  2. Is the url correct?
  3. Have you asked for API access from eTapestry? eTapestry API access is not automatic. So make sure you have explicitly added it to your account