The short answer is no. Please make sure the plugin description matches your needs as I do not refund for ‘I thought it did xyz’.

However, if for some reason, the plugin doesn’t work in your environment, then yes. It has never happened where we could not figure out how to get it working 🙂

If it doesn’t appear to work, please contact us so we can work together to find the issue. It might be another plugin interfering or incorrect settings. But these plugins work on numerous sites running wildly different plugins.

Be sure you have logging turned on so you can capture what is going on as that will be the first thing we’ll ask for.