Your download link is good for 12 months (unless otherwise stated) so you can download any updates through that link. Before your support expires, you can reinstate your plugin at 50% off the current selling price.
I post the versions I've tested on the plugin page and do my best to stay current on the very latest released versions of Gravity Forms and Wordpress. My oldest functioning plugin requires at least 1.9.12. But I use very core methods so odds are good it will continue to work as your plugins and site are updated. Submit a ticket to discuss if necessary or if you have any issues I need to fix.
Your plugin is only licensed for use on one site. If you would like a developer's license, please let me know.
The short answer is no. Please make sure the plugin description matches your needs as I do not refund for 'I thought it did xyz'.
However, if for some reason, the plugin doesn't work in your environment, then yes. It has never happened where we could not figure out how to get it working :)
If it doesn't appear to work, please contact us so we can work together to find the issue. It might be another plugin interfering or incorrect settings. But these plugins work on numerous sites running wildly different plugins.
Be sure you have logging turned on so you can capture what is going on as that will be the first thing we'll ask for.
Yes. You will have immediate access to the download. The download link in your email works for a year so put that somewhere safe, forward it to a relevant coworker, or flag it in your email folder. Unless otherwise stated, the download is only licensed for one site.
